General enquiry
Questions about the tool, features, or how to interpret a report. Tip: for report interpretation, the methodology page and guides answer most questions instantly.
Bug report
Something broken or wrong? Include: the page you were on, what you did, what you expected, what happened, and your browser + device. Screenshots welcome.
Security issue
Found a vulnerability or privacy concern? Email the details with reproduction steps to hello@picturematters.in, marked as a security report. Please give us a reasonable window to fix before public disclosure — and thank you for reporting responsibly.
Privacy request
Privacy questions or data requests. Given the architecture — no accounts, no databases, uploads deleted automatically within 15 minutes — there is ordinarily no personal data to retrieve; see the Privacy Policy for the full retention picture, and write to us if you believe otherwise.
Business enquiry
Partnerships, integrations, API interest, press or education use. Write "Business" in the subject line.
Before you write
- Report expired? That's by design — analysis results live for 15 minutes. Re-run the analysis; it's instant.
- A specific image confuses you? Run it again and include the report's findings (text is fine — don't email sensitive images).
- Feature idea? Genuinely, send it — the roadmap is shaped by these emails.